RETURNS

We do not generally accept returns at the store or by mail. Defective products are the responabilty of the manufacturer and will be covered exclusivly through the manufacture warranty, all policy and procedures for returning for warranty will be handled by you contacting the manufacturer. Make sure to follow their specific instructions. We do not do warranty exchanges at the Store. 

In some circumstances we can assist with retuning a firearm for warranty service or repair. The fee for this service is $25 plus shipping expenses.

 
Please note that we do not permit the return of the following products:
   1. Once ordered all Special orders and products that are custom configured to your specifications 
   2. Products sold "as is" or "used" or that have been installed or used after receipt.
   3. Firearms, once transferred to buyer.
   

NOTE: When sending anything to the manufacturer we highly recommend that you use a carrier that offers shipment tracking for all returns, and either insure your package, declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. If you chose not to use a carrier that offers tracking and insurance or fail to declare the full value of the product, you will be responsible for any loss or damage to the product during shipping. All shipments from Towers Armory include these items. We require all firearms shipments from Towers Armory are insured, require an Adult Signature plus any other fees that are applicible, these items will be included in the shipping qoute.

The United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before USPS will initiate a trace. The customer is responsible for shipping charges both ways on returns, as well as for shipping charges on shipments that are refused.

WEBSITE DISCLAIMER

Other items available for sale not listed on this website include discontinued parts or parts for firearms no longer produced. Please contact us if you have any questions regarding parts for firearms no longer produced

All items on this website are subject to change without notice. This includes item availability, one-of-a-kind items, and pricing.

USED / VINTAGE FIREARMS

Towers Armory provides all descriptions for used items. All descriptions for used items are based on actual items being offered for sale. Items used/ vintage sold in this manner will be marked as such. All sales on used items are final. Photos will be provided when available. All used NFA items are handled in the same manner as new due to regulations

GENERAL FIREARM SALES

All firearms, magazines, receivers are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering. Orders of restricted items will be cancelled and a 10% restock fee will be deducted from the returned amount.

All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within the time from date of purchase specified for that item. Some accessories and special order items will not be covered under warranty even if these products are part of an integrated firearms package. Non-warrantied items will be the responsability of the buyer. Please contact the original manufacturer for warranty information on all items that are not manufactured by Towers Armory LLC

CUSTOMER SERVICE

If you encounter any problems with your order or the checkout process, or if you have any questions about the status of your order, simply contact our customer service staff through our Contact page.

CONSUMER DATA PRIVACY

We respect your privacy and are committed to protecting it please review our full privacy policy.

The Credit Card Billing Information, Shipping Information, and Contact Information in our checkout process are required in order to process your order and deliver the product to you or your FFL. We store some information for accounting reasons. Your information will not be shown to third parties not involved in the transaction. The entire Checkout process is handled through a secure SSL-encrypted connection.

The Credit Card Billing Information is sent directly to our payment provider who processes your credit card transaction. The credit card information is neither recorded nor stored by us, and it can only be accessed by our payment provider. Each transaction has a very high level of security. Your credit card details are sent directly to the payment provider over a secure SSL-encrypted connection. They are not processed on our servers at any stage of the transaction, nor are they stored on our server.

SECURE TRANSMISSION

All information collected during the checkout process is transmitted via industry standard Secure Sockets Layer (SSL) featuring 128-bit encryption. A Secure Sockets Layer (SSL) Certificate creates an encrypted link between a website and a visitor's Web browser. This link ensures that all data passed between the website and the browser remains private and secure.

ONLINE PRICE & DESCRIPTION ERRORS

Our online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.

If an item's description contains an error such as incorrect photo, price, accessory or description and a customer makes the order, we will not process the order without first contacting the customer. If the order is mistakenly shipped, we may advise the customer to return the item in an unopened condition and we will refund the customer. By placing an order, the customer agrees that Towers Armory LLC will be the final arbiter of discrepancies in the online catalog.

AMMUNITION PURCHASES

You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations.

Towers Armory reserves the right to amend, cancel or otherwise change the policies at anytime without notice